Series: AppFoundry ISV Partners

The ISV AppFoundry partners have the following extra capabilities enabled on AppFoundry:

• Vendor profile: A vendor profile has information, including sales, support, and other general company materials, useful for the customer to contact the ISV application vendor.
• Listing editor: The vendors can make edits to any existing listing linked to their vendor profile. Submit the edits to the AppFoundry team to get them reflected on AppFoundry.
• Usage dashboards: The usage dashboards show the vendor’s total customer count, the customer’s region-based application usage, and the customer’s individual subscriptions. The AppFoundry Usage APIs provide the usage statistics.

Vendor enablement

To request access to the App Usage dashboards, the ISV AppFoundry partners must send an email to appfoundry@genesys.com with the following details:

• Organization (Org) ID
  Notas:

  To find your Organization ID, perform the following:

  • Inicie sesión en Genesys Cloud.
  • Click Admin > Organization Settings.
  • Click the Organization Details tab and expand the Advanced area to see and copy your Organization ID.
• Region of Org
  Note: To determine the region, send the URL that you use to log in to Genesys Cloud.

Genesys controls Genesys AppFoundry vendor access via Genesys Cloud authentication. If you do not have a user account in your Genesys Cloud development organization, perform the following:

1. Contact the administrator of your Genesys Cloud organization, which is the org provided above.
2. Ask the administrator to create a user account for each user for whom you must manage your AppFoundry vendor profile and listings.

To add a new user to the organization, see Add a User. After creating the user accounts, the partner must have the proper permissions to manage the AppFoundry vendor content. The Genesys Cloud administrator must create a new role called AppFoundry Admin (Admin > Roles). For more information on adding a new role, see Add a Role. The AppFoundry Admin role needs the following permissions:

• appFoundry > vendor > All Permission
• appFoundry > vendor > Add
• appFoundry > vendor > Delete
• appFoundry > vendor > Edit
• appFoundry > vendor > View
• appFoundry > appUsage > All Permissions
• appFoundry > appUsage > View

To enable vendor enablement, perform the following steps:

Step 1: Enable users for AppFoundry vendor management

On adding the role, you must apply the new role to all users who can manage your AppFoundry content.

To add the role to the user, perform the following:

• Click Admin > People.
• Edit properties for the required user who can manage your AppFoundry profile and listings. 
• Click the Roles tab and select View All.
• Assign the AppFoundry Admin role to that user.

Upon assigning the role to that user, the user can log in to the AppFoundry site using their Genesys Cloud credentials. The user can view the Vendor menu to manage the profile and listings. To assign a role to a user, see Assign Roles.

Step 2: Create vendor profile 

As a Genesys ISV, you must create a vendor profile to provide important company information to Genesys sales, resellers, and customers. The vendor profile provides you with the ability to manage your AppFoundry listing. For more information about the vendor profile, see vendor profile.

Step 3: Listing management 

The AppFoundry ISV partners can make edits, updates, and submit changes to an existing listing on AppFoundry. For more information about editing a listing, see Listing Editor.

Step 4: Usage dashboards 

The AppFoundry ISV partners, with their ISV applications, are provided with the usage dashboards to provide subscription information about their ISV applications. For more information about usage dashboard, see Usage Dashboards.